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Jabra Engage 50
Engineered to be the world’s best professional digital corded headset


Jabra Engage 50 Mono / Stereo

Jabra Products
USA: FREE Ground ShippingJabra Engage 50 Mono USB-C
#5093-610-189
Please call for a quote
USA: FREE Ground ShippingJabra Engage 50 Stereo USB-C
#5099-610-189
Please call for a quote

 

Work with Computer, Tablet and MobileOverview:

The Jabra Engage 50 headset is designed for softphone environments, with features that combat noise and interruptions to drive customer satisfaction in the contact center.

  • Superior sounding calls
  • Enhance agent focus
  • Improve customer experience

The headset for the digital contact center

Is your contact center moving, or considering moving, to softphones? Are you investing in contact center platform – whether on-premise or cloud-based? The Jabra Engage 50 is the ideal digital headset to power your customer satisfaction.

The Jabra Engage 50 features a powerful processing chip in the earcup that delivers advanced functionality including call analytic data.

Digital sound for the clearest calls

A unique, 3-microphone system with intelligent noise-cancelation filters out background noise and breathing sounds, giving callers a superior experience. Stereo sound and super wideband give vibrant, lifelike conversations – with the highest levels of hearing protection for agents.

3 microphone technologye

A unique system of 3-microphones with intelligent noise-cancelation blocks out background noise and breathing sounds, so customers hear only the agents voice thereby delivering a superior call experience.

  • Hearing protection
    Engage 50 offers the highest levels of hearing protection, including PeakStop 105 dB SPL and IntelliTone 2.0 and conforming to Noise at work, G616 and OSHA guidelines.
  • Intelligent Volume Control
    Intelligent Volume Control enables incoming calls to be set to a user-defined sound level that stays constant for all day comfort.

Better call control for greater efficiency

The call control unit accessory enables agents to adjust volume levels and mute, speed dial, answer and end calls, and update their status lights at the touch of a button. The control unit is easy to use and designed to stay in place.

  • Certified for Skype for Business and meeting Skype for Business Open Office requirements
    The Engage 50 headset is certified for Skype for Business and meets Skype for Business Open Office requirements when used with the Microsoft variant of the control unit.

Reduce interruptions and enhance agents’ focus

Multi-color status lights on both earcups ensure interruptions are kept to a minimum. More than just a busylight, the status lights can be customized for specific needs*. Impressive passive noise cancellation enhances agents’ focus.

Designed for softphone environments

Built for today – ready for tomorrow. Features category-first USB-C for easy connection to PC and mobile devices, and with USB-A connectivity available as an accessory.

Enhanced hearing protection

Jabra Engage 50 features the next generation of hearing protection with Safetone 2.0 technology. This includes PeakStop 105 dB which cuts off sudden sound spikes at an even lower level than the regular Jabra PeakStop; Intelligent Acoustic Shock protection which removes potentially harmful sounds; and IntelliTone 2.0 which maintains average sound levels below predefined thresholds through the day. For more information on these and more innovations to safeguard intensive headset use, download our Hearing Protection white paper.

Live guidance for agents and rich call analytics improve customer experience

The Engage 50 leverages Jabra software for a smarter way to overcome noise. With live on-screen microphone guidance for agents, and rich call analytics for the business, the Engage 50 helps deliver better-sounding calls.


Jabra Direct

Jabra Direct

Engineered to optimize and personalize your headset.

  • Easily update the firmware of any Jabra audio device, directly from the user-friendly Direct Dashboard.
  • Optimize your headset with sidetone, ringtone, audio protection levels, sound optimization for music, levels, and more.
  • Enjoy high levels of data protection, without being charged for the privilege.

Jabra Xpress

Jabra Xpress

Engineered to boost productivity with always-updated headsets

  • Control deployment, settings and firmware updates for intelligent and efficient headset management.
  • Adjust performance based on background noise and headset usage analytics for each individual Engage 50 user.
  • Supports all main operating systems, and allows data storage in the cloud or on-premises with a high-degree of data protection.

Reasons to Choose

  • 3-microphone system
  • Stereo sound and super wideband
  • Customizable status lights1 on both earcups
  • Intuitive, stay-flat control unit2
  • Live microphone guidance for agents
  • Rich call analytics for the business
  • USB-C connectivity. USB-A connectivity also available2

Compatible with your platform

Jabra audio and video solutions work with all leading UC platforms. Our products work out of the box* and let you combine perfect sound quality with great comfort.

Compatible with your platform

*Jabra is certified with all major communication platforms but as a minimum, all Jabra USB devices will work as audio only.
1 Using Jabra SDK
2 Optional accessory

Specifications:


Technical Specifications
Audio
User sound protection PeakStop 105 dB SPL, IntelliTone 2.0
Speaker size 28 x 3.9 mm
Speaker Max input power 10mW (at 0.56 V)
Speaker sensitivity 115 dB SPL@0.4V, 1kHz 
Speaker impedance 32Ohms
Speaker frequency range 20Hz – 20kHz
Speaker bandwidth music mode 20Hz – 20kHz
Speaker bandwidth speak mode 50Hz – 20kHz
Microphone type Digital MEMS microphones
Microphone sensitivity -26dBFS@94dB SPL, 1kHz
Microphone frequency range 100Hz – 14kHz
Microphone bandwith 100Hz – 14kHz
Microphone power consumption 630uA
Power consumption Engage 50 Mono: Typ. 53mA
Engage 50 Stereo: Typ. 58mA
Certifications Regulatory Approvals: CE, FCC, KCC, RCM, Noise at work, G616 and OSHA-compliant
Industry Certifications: cTUVus, TCO / Skype for Business Open Office1
Ease of Use
Intuitive audio control2 Max. 120 minutes
Status lights Up to 14 hours
Fit & comfort
Headset form factor Headband
Boom arm adjustable Yes (300°)
Boom arm flexible Yes
Headband padding No
Ear cushions Soft leatherette
Connectivity
Connection (mini jack, USB, etc) USB-C
Operating range (cord length) 120cm
Cable type Flexible USB 2.0 cable
General
Box content Mono or stereo headset
Clothing clip
Quick start guide
Warning/warranty card
Packaging dimensions (L x W x H) 157 x 200 x 47mm
Master carton dimensions (L x W x H) 395 x 330 x 220mm
Main unit dimension (L x W x H) Engage 50 Mono: 135 x 193 x 62mm
Engage 50 Stereo: 150 x 193 x 62mm
Weight (without cord) Engage 50 Mono: 61g
Engage 50 Stereo: 96g
Warranty North America: 3 year limited warranty
Europe/APAC: 3 year limited warranty
Operating temperature -10°C to +40°C (Humidity 5%~85% RH)
Storage temperature -20°C to +50°C (Humidity 20%~90% RH)
Materials used PC/ABS; PC; POM; TPE;TPU
Jabra Engage Link (Control Unit accessory for Engage 50) Specifications
Ease of Use
Intuitive audio control Features include: Answer/end call, mute, volume control, busylight status, programmable button
Connectivity
Connection (mini jack, USB, etc) USB-A and USB-C (model dependent)
General
Box content Controller, Quick start guide, warning/warranty card
Packaging dimensions (L x W x H) 93 x 140 x 41mm
Master carton dimensions (L x W x H) 382 x 148 x 272mm
Main unit dimension (W x D x H) 45 x 82 x 17mm
Weight (without cord) 60g
Warranty North America: 3 year limited warranty
Europe/APAC: 3 year limited warranty
Operating temperature -10°C to +40°C (Humidity 5%~85% RH)
Materials used PC/ABS; PC; POM; TPE;TPU

1 Headset meets Skype for Business Open Office requirements when used with the MS control unit
2 Using Jabra Engage Link Control Unit accessory

Compare:


Engage 50
Mono / Stereo
Engage 65
Mono / Stereo
Engage 65
Convertible
Engage 75
Mono / Stereo
Engage 75
Convertible
  Engage 50 Mono / Stereo Engage 65 Mono / Stereo Engage 65 Convertible Engage 75 Mono / Stereo Engage 75 Convertible
General
Wireless/Corded Corded Wireless Wireless Wireless Wireless
Wearing Style Headband Headband stereo and mono Earhook, Neckband, Headband Headband stereo and mono Earhook, Neckband, Headband
Talk Time x 13 hours 9 hours 13 hours 9 hours
Charging Time x 90 min 75 min 90 min 75 min
Fast Charging x Yes, 40% after 30 min Yes, 40% after 30 min Yes, 40% after 30 min Yes, 40% after 30 min
Charging Base x Yes, with buttons Yes, with buttons Yes, with touch screen Yes, with touch screen
Skype for Business Certified x
Skype for Business Open Office x x
Warranty1 NA: 3 year
EU/APAC: 3 year
NA: 1 year
EU/APAC: 2 year
NA: 1 year
EU/APAC: 2 year
NA: 1 year
EU/APAC: 2 year
NA: 1 year
EU/APAC: 2 year
Microphone
Active Noise Cancellation Omnidirectional Directional Directional Directional Directional
Passive Noise Cancellation 3 2 1 2 1
Connectivity
DECT Cevice x
DECT Security Level x C C C C
Bluetooth x No No    
Connects to 1 device (USB-C) Up to 2 devices3 Up to 2 devices3 Up to 5 devices2 Up to 5 devices2
Wireless Range x 150m/490ft 100m/330ft 150m/490ft 100m/330ft
Standout Features
Integrated Busylight
Intelligent Volume Control
Sound Protection4
Adjustable Boom Arm x x
Call Control Call control unit5 Via base and headset Via base and headset Via base and headset Via base and headset

1 Limited warranty.
2 Connects to desk phone, USB desk phone, softphone, 2x mobile (Bluetooth®).
3 Connects to desk phone & softphone (PC).
4 PeakStop™, Noise@Work, Acoustic Shock, SafeTone.
5 Available as accessory.

Views:

Jabra Engage 50 Mono

Jabra Engage 50 Mono


Jabra Engage 50 Stereo

Jabra Engage 50 Stereo

Video:



Documentation:

Download the Jabra Engage 50 Datasheet (.PDF)

Pricing Notes:

Jabra Products
USA: FREE Ground ShippingJabra Engage 50 Mono USB-C
#5093-610-189
Please call for a quote
USA: FREE Ground ShippingJabra Engage 50 Stereo USB-C
#5099-610-189
Please call for a quote